What Lumingo AI Is For
Lumi is the AI guide inside Lumingo. It helps create language-learning plans, explain concepts, answer learning questions, adjust study paths, and support practice.
Lumingo is designed for educational and language-learning support. It is not designed for professional advice, emergency help, legal decisions, financial decisions, medical decisions, or other high-stakes use.
AI Can Be Wrong
AI output may be incomplete, inaccurate, outdated, or unsuitable for your situation. Treat AI-generated explanations and plans as learning support, not as guaranteed truth.
You should review important information, compare it with trusted sources, and use your own judgment before relying on AI output.
Language-Learning Scope
Lumingo's public beta is focused on language learning. Lumi may refuse, redirect, or narrow requests that are outside this scope or that create safety, legal, privacy, or abuse risks.
If you try to use Lumingo for non-language goals, harmful tasks, or professional advice, the service may respond with a boundary instead of completing the request.
Uploads And Sensitive Information
You may be able to upload files or images during setup or chat. Uploaded content can be processed by Lumingo and AI providers/subprocessors to provide responses.
Do not upload confidential data, third-party personal data, secrets, passwords, private keys, medical records, legal documents, financial documents, identity documents, or materials you do not have rights to share.
If a file contains information you would not want a service provider to process, do not upload it.
Prohibited AI Uses
You must not use Lumingo or Lumi to:
- Create illegal, harmful, exploitative, abusive, hateful, or harassing content.
- Generate malware, scams, spam, phishing, credential theft, or instructions for wrongdoing.
- Impersonate others, deceive people, or misrepresent AI-generated content as human work where that would be misleading.
- Request medical, legal, financial, immigration, tax, psychological, or other professional decisions.
- Process third-party personal data without proper rights or permission.
- Bypass rate limits, account limits, safety rules, or security controls.
- Extract prompts, system instructions, hidden policies, credentials, secrets, or non-public technical details.
- Use jailbreaks, prompt injection, or similar attempts to override Lumingo's intended behavior.
Safety Boundaries
Lumingo may refuse, limit, or redirect requests when they appear unsafe, abusive, outside the language-learning purpose, or likely to violate the Terms of Use.
The service may also suspend or restrict accounts that attempt repeated abuse, security attacks, prompt extraction, safety bypasses, or other misuse.
Privacy And AI Providers
To provide AI features, Lumingo may send prompts, goals, chat messages, uploaded text, document contents, images, and learning context to AI providers or subprocessors.
Lumingo does not use your user content to train Lumingo's own AI models unless it gives a new notice or updates the Privacy Policy.
Lumingo does not intentionally use user content to train third-party AI foundation models, but AI providers may process data according to their own service terms and subprocessor arrangements.
Learning Outcomes
Lumingo can help structure practice, but it does not guarantee fluency, exam scores, job outcomes, or a specific learning timeline.
Your progress depends on many factors, including time, consistency, prior experience, practice quality, and external conditions.
Reporting Problems
If Lumi gives a harmful, unsafe, or seriously incorrect response, contact support@lumingo.me.
If you discover a security issue, prompt extraction path, exposed secret, or abuse vector, contact security@lumingo.me.
Related Documents
For data practices, read the Privacy Policy. For account rules and acceptable use, read the Terms of Use. For our approach to security, read the Security page.